Privacy Policy
Effective Date: July 1, 2024
This website (“Site”) is owned and operated by Sally Beauty Supply LLC, d/b/a Happy Beauty Co. This Privacy Policy (“Policy”) applies to the Site and describes how Happy Beauty Co. and its affiliates (collectively, “HBCO”, “we”, “our”, “us”) gather information about you, how we use that information, and what steps we take to protect that information.
By using this Site, you consent to the terms of this Policy as well as the Site Terms of Use. HBCO may change this Policy from time to time. Please check back periodically for up-to-date information about our privacy practices.
California residents: click here to read Your California Privacy Rights; the terms of which, in addition to those contained in this Policy, will govern the collection, use, disclosure and storage of personal information through this Site for such residents.
Click here to download this Policy in pdf form.
Information Collection and Use
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In particular, we collect the following categories of personal information from consumers:
Identifiers; Communication
Contact information, such as your name, alias, postal address, telephone number, and email; financial information, such as a credit or debit card number; online identifiers, such as an IP address and a social media channel ID; content of your communications with us; contest or sweepstakes entries.
| Source |
From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone). From someone that contacts us on your behalf. From third parties such as social media; and other third parties who help us improve our marketing or prevent fraud. From our affiliates. |
| Purpose of Collection or Use |
Identify and communicate with you. Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us. Demonstrate your agreement to or acceptance of documents or terms presented to you. Process your payment. Manage and improve our business operations. Provide relevant marketing to you. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. collect and remit appropriate sales tax; exercise or defend legal claims; reporting due to regulators/government entities). Other purposes communicated to you at the time of collection. |
| Disclosed to third parties (not service providers/processors) for a business purpose. |
Financial institutions and payment processors to process payments and refunds. Our affiliates to provide shared business services (e.g. customer service, loss prevention, information security, IT support, accounting, tax). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
We may “sell” or “share” (as those terms are defined by certain state privacy laws) your identifiers (excluding financial information, such as a credit or debit card information) to marketing service companies to facilitate advertising our brand through cross contextual or targeted advertising.
Note, your live communications with our offices and stores may be recorded. This includes video and telephone calls and chat.
Characteristics
Sex, gender, or gender identity; language preference; age or age range; physical characteristics such as hair curl pattern.
| Source |
From you when you choose to provide it, to indicate marketing preferences, participate in a survey, or otherwise when you provide it to us or interact with us online (such as through our Site, via chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone). From third parties such as marketing companies. |
| Purpose of Collection or Use |
Identify and communicate with you (e.g. address you by your preferred pronouns, or communicate in your preferred language, if you request it). Provide relevant marketing to you. Improve our goods and services. Other purposes communicated to you at the time of collection. |
| Disclosed to third parties (not service providers) for a business purpose. |
Our affiliates to provide shared business services (e.g. marketing, product development). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Commercial Information
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
| Source |
From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone). We create some of this as the original source of the information when you purchase goods from us. |
| Purpose of Collection or Use |
Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us. Process your payment. Improve our goods or services and train our employees. Manage and improve our business operations. Provide relevant marketing to you. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. collect and remit appropriate sales tax; exercise or defend legal claims; reporting due to regulators/government entities). Other purposes communicated to you at the time of collection. |
| Disclosed to third parties (not service providers) for a business purpose. |
Financial institutions and payment processors to process payments and refunds. Our affiliates to provide shared business services (e.g. customer service, marketing, accounting). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
We may “sell” or “share” (as those terms are defined by certain state privacy laws) your Commercial Information to marketing service companies to facilitate advertising our brand through cross contextual or targeted advertising.
Internet or other Electronic Network Activity
Browsing history; search history; your interaction with an advertisement; whether you open or click on emails we send you; referring website; device operating system and browser type. Also, see our section titled Cookies below.
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, email, or social media).
From third parties such as information submitted through online data aggregators; social media; data analytic providers; and other third parties who help us improve our marketing or prevent fraud. |
| Purpose of Collection or Use | Improving the efficiency and quality of our Site, products, and services; debugging, identifying, and repairing errors that impair the intended functionality of our Site.
Provide relevant marketing to you. Manage and improve our business operations. Physical security, cybersecurity, incident response, and risk reduction purposes. Other purposes communicated to you at the time of collection. |
| Disclosed to third parties (not service providers) for a business purpose. |
Our affiliates to provide shared business services (e.g. marketing, information security, IT support). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
We may “sell” or “share” (as those terms are defined by certain state privacy laws) your Internet or other Electronic Network Activity to marketing service companies to facilitate advertising our brand through cross contextual or targeted advertising.
Geolocation Data
Approximate physical location.
| Source | From you or your device(s) when you provide it to us or interact with us online. |
| Purpose of Collection or Use | Help you locate a store, when you request it. |
| Disclosed to third parties (not service providers) for a business purpose. | No. |
Sensory Data
Audio, electronic, visual, or similar information.
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone).
From our devices in our stores or offices, such as Closed Circuit Television systems or devices that monitor store traffic patterns. |
| Purpose of Collection or Use |
Identify and communicate with you. To provide a service you requested. Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us. Improve our goods or services and train our employees. Manage and improve our business operations. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. exercise or defend legal claims). Other purposes communicated to you at the time of collection. |
| Disclosed to third parties (not service providers) for a business purpose. |
Our affiliates to provide shared business services (e.g. customer service, loss prevention, information security, IT support). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Inferences
Profile reflecting a consumer’s preferences, characteristics, predispositions, values, behavior, and attitudes.
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via submission of a Beauty Quiz, chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone).
From third parties such as information submitted through online data aggregators; social media; data analytic providers; and other third parties who help us improve our marketing or prevent fraud. |
| Purpose of Collection or Use | Improve our goods or services.
Manage and improve our business operations. Provide relevant marketing to you. |
| Disclosed to third parties (not service providers) for a business purpose. | Our affiliates to provide shared business services (e.g. marketing, IT support, product development).
Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
This Site is directed to adults, and HBCO does not knowingly collect personal information of consumers under the age of 16. If you believe we have collected personal information of a consumer under the age of 16, please contact us at customerservice@happybeautyco.com, and we will make reasonable efforts to delete such information from our records.
We may collect information that is not considered “personal information” (subject to the law(s) that apply to you, as a data subject), publicly available information or lawfully obtained truthful information that is a matter of public concern; de-identified or aggregated information; or information covered by other specific privacy laws. We collect, disclose, and use this information in accordance with applicable law.
Information Disclosure and Purpose
We may disclose information about you to our service providers or other processors to perform services on our behalf.
For your protection we require, or these companies are otherwise obligated, to keep all personal information confidential.
We may also disclose some or all of the information that we collect (described in the Information Collection and Use) as permitted by law. For example, we may share information:
Protection of Information
We have appropriate physical, electronic, and procedural security safeguards to protect and secure the information we collect. However, no website or the systems it depends on are completely secure. You are also responsible for taking steps to protect your personal information against unauthorized disclosure or misuse.
Cookies; Interest Based Advertising; Social Media
Our Site may use cookies, web server logs, tags, SDKs, tracking pixels, local storage, JavaScript, APIs, social widgets, and other similar technologies from time to time.
You can control or limit how we and our partners use cookies and similar technologies, including for advertising.
Marketing Opting Out
If you would like to stop receiving promotions, updates, and special offers, email customerservice@happybeautyco.com. Include a statement requesting that would like to opt out of e-mail promotions. Please allow sufficient time for your request to be processed. It may take up to 10 days to process an email opt-out request.
Even if you opt out of receiving marketing communications from us, we may still contact you for transactional purposes. For example, we may contact you to fulfill your order, provide customer service, or communicate product recalls.
Most browsers and mobile devices allow users to enable or disable geolocation using pop-ups or controls located in the settings menu. If you have permitted us to access your geolocation data, you may disable the access by adjusting the permissions in your browser or device.
Maintenance of Accurate Information
We have established commercially reasonable procedures designed to ensure that your personal information is as accurate and complete as possible. If you believe that our records contain inaccurate or incomplete information about you, please update said records by emailing customerservice@happybeautyco.com.
California, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon – Your Privacy Choices
You, or an authorized agent on your behalf, have the right to make requests regarding your personal information. These rights vary depending on where you reside, requiring our response in California, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon only at this time, except as noted below. A description and method(s) to submit each type are detailed below.
Right to Opt Out of Sale/Sharing
Opt out of the sale or sharing of your personal information or targeted advertising, where “sale” means providing your personal information to a third party for monetary or other valuable consideration, and “share” means providing your personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
Two steps to submit an Opt Out request:
1. Scroll to the bottom of this page, click Cookie Settings in the footer, and turn off cookies;
OR
Enable the Global Privacy Control signal available in certain browsers and extensions, and we will treat that signal as a valid opt-out request;
AND
2. Click here; or Call 833-505-0472.
Step 1: This action is limited to the device and web browser you are using because the methods detailed above correspond to your device or browser ID. It stops the automatic collection of information that may be sold or shared. If you use another device or browser, you need to opt out on each device and browser.
Step 2: This request will be connected to your customer file, and it corresponds to you, as opposed to a device or browser.
Note to VA, CO, CT, TX, and OR consumers: We do not provide a right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, as we don’t engage in such profiling.
Right to Delete
Delete personal information we’ve collected about you.
If you ask us to delete your personal information, we may not be able to honor that request to the extent the information is required to process your payments or returns; fulfill your order; or comply with tax, audit, legal, or regulatory requirements.
To submit a Right to Delete request:
Click here; or
Call 833-505-0472.
Right to Correct
Correct inaccurate personal information we maintain about you.
To submit a Right to Correct request:
Click here; or Call 833-505-0472.
Right to Know, Access, and Portability
We respond to all such requests in a portable format.
To submit a Right to Know request:
Click here; or
Call 833-505-0472.
Authorized Agents
If you are an authorized agent, you must provide documentation (e.g. signed permission, power of attorney) showing you are authorized by the consumer, to act on the consumer’s behalf.
If you submit your request online, such documentation can be uploaded with the request. For security and legal reasons, we will reject requests that require us to access third-party websites or services.
Verification
When you submit a request, you will receive an email asking you to confirm your email. If you do not confirm your email, we may not be able to complete your request. If you request specific pieces of personal information we have about you, or deletion or correction of your information, we reserve the right to take additional steps to verify your identity before responding. We will contact you through the method you submitted the request.
Appeals
If you live in California, Virginia, Colorado, Connecticut, Utah, Texas or Oregon, and we decline to fulfill one of the requests above, we’ll provide you instructions on how to appeal in such denial. You can also call us at 833-505-0472 to appeal.
Discrimination
We will not discriminate against you for exercising any of your rights described herein.
Third Party Sites
Our Site may include links to websites or applications that are owned or operated by third parties. Please note that this Policy does not cover the practices of those websites. We encourage you to review the privacy practices of those third parties.
Do Not Track
Certain states require us to indicate whether we honor your browser’s “Do Not Track” settings concerning targeted advertising. HBCO adheres to the standards set out in this Policy and does not monitor or respond to Do Not Track browser requests.
Nevada
Nevada law allows consumers to “opt out” of the sale of certain personal information, called “covered information.” HBCO does not sell covered information as defined in the law.
Contact Us
If you have questions about this Privacy Policy, or to contact us as referenced above, HBCO can be reached as follows:
Happy Beauty Co.
Attn.: Web Privacy
3001 Colorado Blvd.
Denton, TX 76210
customerservice@happybeautyco.com
Your California Privacy Rights and Social Responsibility
This privacy notice was last updated January 30, 2024
This is a web site (“Site”) operated by Sally Beauty Supply LLC, d/b/a Happy Beauty Co. Please also read our Terms of Use.
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS (“Notice”) supplements the information contained in the Privacy Policy of Happy Beauty Co. and its affiliates (collectively, “HBCO,” “we,” “us,” or “our”) and applies solely to visitors of this Site and our stores, users, and others who reside in the State of California, to whom the California Consumer Privacy Act, as amended, (“CPPA”) applies (“consumers” or “you”). We adopt this notice to comply with the CPPA and other California privacy laws. Any terms defined in the CPPA have the same meaning when used in this Notice.
Click here to download this Notice in pdf form.
If you are an employee, job applicant, contractor, director, or officer of ours residing in California, click here for the Applicant/Employee Privacy Notice. This Notice does not apply to you, unless you also interact with us as described above.
Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In particular, we collect or have collected the following categories of personal information from consumers within the last twelve (12) months:
Identifiers
Contact information, such as your name, alias, postal address, email, and telephone number; financial information, such as a credit or debit card number; and online identifiers, such as an IP address and a social media channel ID.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone).
From someone that contacts us on your behalf. From third parties such as social media; and other third parties who help us improve our marketing or prevent fraud. From our affiliates. |
| Purpose of Collection or Use | Identify and communicate with you.
Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us. Demonstrate your agreement to or acceptance of documents or terms presented to you. Process your payment. Manage and improve our business operations. Provide relevant marketing to you. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. collect and remit appropriate sales tax; exercise or defend legal claims; reporting due to regulators/government entities). Other purposes communicated to you at the time of collection. |
| Information sold or shared for cross-context behavioral advertising | Yes, to marketing service companies to facilitate advertising our brand. |
| Retention Period* | We retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Financial institutions and payment processors to process payments and refunds.
Our affiliates to provide shared business services (e.g. customer service, loss prevention, information security, IT support, accounting, tax). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Legally Protected Demographics
Personal information described in subdivision (e) of Section 1798.80.
Examples include name, physical characteristics such as hair curl pattern, address, telephone number, credit card number, debit card number.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site or our social media) or offline (such as through a retail location or over the phone).
From someone that contacts us on your behalf. From third parties such as social media; and other third parties who help us improve our marketing or prevent fraud. From our affiliates. |
| Purpose of Collection or Use | Identify and communicate with you.
Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us. Process your payment. Manage and improve our business operations. Provide relevant marketing to you. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. collect and remit appropriate sales tax; exercise or defend legal claims). Other purposes communicated to you at the time of collection. |
| Information Sold or Shared | Yes, to marketing service companies to facilitate advertising our brand. |
| Retention Period* | We retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Financial institutions and payment processors to process payments and refunds.
Our affiliates to provide shared business services (e.g. customer service, accounting, marketing, loss prevention, IT support, information security). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Characteristics of Protected Classifications under California or Federal Law
Sex, gender, or gender identity; language preference; age or age range.
| Collected? | Yes |
| Source | From you when you choose to provide it, to indicate marketing preferences or participate in a survey, or otherwise when you provide it to us or interact with us online (such as through our Site, via chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone).
From third parties such as marketing companies. |
| Purpose of Collection or Use | Identify and communicate with you (e.g. address you by your preferred pronouns, or communicate in your preferred language, if you request it).
Provide relevant marketing to you. Improve our goods and services. Other purposes communicated to you at the time of collection. |
| Information Sold or Shared | No |
| Retention Period* | We retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Our affiliates to provide shared business services (e.g. marketing, product development).
Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Commercial Information
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via chat or email, or our social media) or offline (such as through a retail location or over the phone).
We create some of this as the original source of the information, when you purchase goods from us. |
| Purpose of Collection or Use | Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us.
Process your payment. Improve our goods or services and train our employees. Manage and improve our business operations. Provide relevant marketing to you. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. collect and remit appropriate sales tax; exercise or defend legal claims; reporting due to regulators/government entities). Other purposes communicated to you at the time of collection. |
| Information sold or shared for cross-context behavioral advertising | Yes, to marketing service companies to facilitate advertising our brand. |
| Retention Period* | We retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Financial institutions and payment processors to process payments and refunds.
Our affiliates to provide shared business services (e.g. customer service, marketing, accounting). Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Biometric Information
We do not collect an individual’s physiological, biological, or behavioral characteristics, which is used, or is intended to be used, to establish individual identity.
Internet or other Electronic Network Activity
Browsing history; search history; your interaction with an advertisement; whether you open or click on emails we send you; referring website; device operating system and browser type.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, email, or social media).
From third parties such as information submitted through online data aggregators; social networks; data analytic providers; and other third parties who help us improve our marketing or prevent fraud. |
| Purpose of Collection or Use | Provide relevant marketing to you.
Manage and improve our business operations. Physical security, cybersecurity, incident response, and risk reduction purposes. Other purposes communicated to you at the time of collection. |
| Information sold or shared for cross-context behavioral advertising | Yes, to marketing service companies to facilitate advertising our brand. |
| Retention Period* | To the extent this information is associated with a customer record, we retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Our affiliates to provide shared business services (e.g. marketing, information security, IT support).
Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Geolocation Data
Approximate physical location.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online. |
| Purpose of Collection or Use | Help you locate a store, when you request it. |
| Information sold or shared for cross-context behavioral advertising | No |
| Retention Period* | Your location is used momentarily to perform the function listed above. It is not retained. |
| Disclosed to third parties (not service providers) for a business purpose. | No |
Sensory Data
Audio, electronic, visual, or similar information.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via chat or email, or our social media) or offline (such as through a retail location or over the phone).
From our devices in our stores or offices, such as Closed Circuit Television systems or devices that monitor store traffic patterns. |
| Purpose of Collection or Use | Identify and communicate with you.
To provide a service you requested. Complete transactions initiated by you such as purchases or returns, and to provide customer service after such transactions or when you contact us. Improve our goods or services and train our employees. Manage and improve our business operations. Physical security, cybersecurity, incident response, and risk reduction purposes. Legal, recordkeeping, and compliance purposes (e.g. exercise or defend legal claims). Other purposes communicated to you at the time of collection. |
| Information sold or shared for cross-context behavioral advertising | No |
| Retention Period* | Under normal circumstances, voicemails, call recordings, chat recordings, and videos for security purposes are retained for up to one year.
There are circumstances where we may connect a voicemail, call recording, or chat recording to a customer record. To the extent this information is associated with a customer record, we retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Our affiliates to provide shared business services (e.g. customer service, loss prevention, information security, IT support).
Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Inferences
Profile reflecting a consumer’s preferences, characteristics, predispositions, values, behavior, and attitudes.
| Collected? | Yes |
| Source | From you or your device(s) when you provide it to us or interact with us online (such as through our Site, via submission of a Beauty Quiz, chat, video call, or email, or our social media) or offline (such as through a retail location or over the phone).
From third parties such as information submitted through online data aggregators; social media; data analytic providers; and other third parties who help us improve our marketing or prevent fraud. |
| Purpose of Collection or Use | Improve our goods or services.
Manage and improve our business operations. Provide relevant marketing to you. |
| Information sold or shared for cross-context behavioral advertising | No |
| Retention Period* | We retain our customer records during the time such customer is active. Thereafter, records, or portions thereof may be deleted when there is no longer a legal or compliance reason to retain the data. |
| Disclosed to third parties (not service providers) for a business purpose. | Our affiliates to provide shared business services (e.g. marketing, IT support, product development).
Other third parties (such as law enforcement) as required by law, or as necessary to exercise our legal rights. |
Professional or Employment-Related Information and Non-public Education Information
We do not collect this information.
Sensitive Personal Information
We do not collect this information.
*Retention Periods: The retention periods disclosed above depend on and may change based on a variety of factors including, but not limited to: our available space to store the records; shortening the period if we determine we no longer have a reasonable need for the information; extending the period if the information is needed for legal purposes (e.g. ongoing litigation, administering a product recall), required to be retained by law, needed to exercise our legal rights, part of an unresolved customer service or security issue, or used for internal training purposes; legal requirements that change after the information was collected (e.g. a law that requires us to delete something sooner or save something longer than we originally intended to).
Personal information does not include publicly available information or lawfully obtained truthful information that is a matter of public concern; de-identified or aggregated information; or information excluded from the CPPA’s scope, such as information covered by other specifically-named privacy laws. We collect, disclose, and use this information in accordance with applicable law. If information is in de-identified form, we will not attempt to re-identify the information, except as permitted by the CPPA
This Site is directed to adults, and HBCO does not knowingly collect, sell, or share the personal information of consumers under the age of 16. If you believe we have collected personal information of a consumer under the age of 16, please submit a Request to Delete.
Your Privacy Rights and Choices
The CPPA provides consumers with specific rights and to make requests regarding their personal information. To learn more, see our Privacy Policy. To submit such requests, click here.
We do not discriminate against consumers who exercise their rights under applicable privacy law.
Shine the Light
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding and/or opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address and clearly label your correspondence as a “Shine the Light Request”:
Happy Beauty Co.
c/o Customer Care
3001 Colorado Blvd.
Denton, TX 76210
Statistics on Consumer Privacy Requests We Receive
We receive requests from our customers to exercise their privacy rights. Below are statistics on the number of requests we’ve received in California and how they have been fulfilled.
| Requests as of January 1, 2023 – December 31, 2023 | Received | Fulfilled | Denied* | Mean Duration (days) |
| Requests to know | 0 | 0 | 0 | N/A |
| Requests to delete | 0 | 0 | 0 | N/A |
| Requests to opt-out | 0 | 0 | 0 | N/A |
| Requests to correct inaccurate personal information | 0 | 0 | 0 | N/A |
| Requests to limit use and disclose of sensitive personal information | 0 | 0 | 0 | N/A |
*Lack of verification response; duplicate request; or other permitted reason.
Notice of Financial Incentive Programs
We do not offer financial incentive programs currently.
Changes to Our Privacy Notice
We reserve the right to amend this Notice at out discretion and at any time. We will provide additional notice to you if we make any changes that materially affect your privacy rights.
Contact Information
If you have any questions or comments about this Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 800-229-7071
Email: customerservice@happybeautyco.com
Postal Address: 3001 Colorado Blvd, Denton, TX 76210
HBCO Practices Consistent with California Anti-Slavery Law
In September 2010, the State of California approved a new law, the California Transparency in Supply Chains Act of 2010 (SB 657) designed to increase information made available by companies with regard to efforts to eradicate forced labor and human trafficking. HBCO recognizes the problems and issues that slavery and human trafficking present and is committed to complying with the new law. HBCO is concerned about addressing the issues arising from slavery and human trafficking in our immediate supply chain. This includes strengthening and making appropriate workplace standards and policies for the manufacturers who make our products.
Our goal is to protect the human rights of workers involved in our supply chain, and to help individuals experience safe, fair and non-discriminatory working conditions. HBCO is disclosing its specific actions in relation to five key points as each relates to HBCO’s procurement.
Number 1:
Conduct verification of product supply chains to evaluate and address risks of human trafficking and slavery. The disclosure shall specify if the verification was not conducted by a third party.
Number 2:
Audit suppliers to evaluate supplier compliance with company standards for trafficking and slavery in supply chains. The disclosure shall specify if the verification was not an independent, unannounced audit.
Number 3:
Requires direct suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business.
Number 4:
Maintains internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking.
Number 5:
Provides company employees and management who have direct responsibility for supply chain management with training on human trafficking and slavery, particularly with respect to mitigating risks within the supply chains of products.
The following are HBCO actions related to each key point described in the Act for procurement of private label products:
Disclosure Number 1:
Engages in verification of product supply chains to evaluate and address risks of human trafficking and slavery. The disclosure shall specify if the verification was not conducted by a third party. HBCO evaluates and addresses human rights issues as part of our commitment to fair labor practices within our supply chain. The verification process is more robust for suppliers of HBCO’s private-label products, but in all cases HBCO seeks to have its contractors covenant to comply with all applicable laws against slavery and human trafficking. When considering new factory partners and manufacturers in a new country for its private-label products, HBCO vets it for political stability and port safety, known labor issues, safety for HBCO employees and travel, and other factors. This process is handled and verified internally and does not involve third party audits.
Disclosure Number 2:
Conducts audits of suppliers to evaluate supplier compliance with company standards for trafficking and slavery in supply chains. The disclosure shall specify if the verification was not an independent, unannounced audit.
HBCO’s manufacturing agreement terms and conditions for its private label products provide HBCO with the right to audit a supplier’s legal compliance, which includes the right to audit for compliance with antislavery and anti-human trafficking laws. The right to conduct audits is not a part of the standard terms and conditions for other goods. In general, an audit would not be independent and unannounced, although HBCO have the option to enlist specialized assistance as needed.
Disclosure Number 3:
Requires direct suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business.
HBCO recognizes the importance of protecting the human right of workers who produce the materials for our products and accordingly requires supplier compliance with all applicable laws. Suppliers are obligated to comply with all laws and regulations, but although compliance with such laws is part of the general compliance obligation, there is no specific requirements for direct suppliers to provide certification that materials incorporated into products comply with laws regarding slavery and human trafficking.
Disclosure Number 4:
Maintains internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking.
HBCO considers fair labor practices an important part of human rights. To date, there have been no known violations related to slavery or trafficking in any of our supplier facilities.
HBCO’s approach to fair labor violations focuses on monitoring with the goal of establishing compliance in the workplace environment. In the event that a case of human trafficking or slavery would be detected in HBCO supply chain, HBCO has an escalation process in place contractually and has the ability to terminate any supplier who remains in noncompliance after failing to cure a notified breach.
Disclosure Number 5:
Provides company employee and management who have direct responsibility for supply chain management with training on human trafficking and slavery, particularly with respect to mitigating risks within the supply chains of products. Designated managers with responsibility for human resources or other compliance will receive training as determined from time to time to be appropriate and necessary on human trafficking and slavery issues.
Conclusion
HBCO is committed to upholding human rights as we conduct our business. We will update the disclosures to reflect HBCO’s experience on preventing and addressing potential human rights violations in our supply chain, including in the areas of antislavery and anti-human trafficking.
Attention California Residents:
California’s Proposition 65 provides that California consumers are to be given particular warnings regarding products that contain chemicals known to the State of California to cause cancer or birth defects or other reproductive harm.
Some of the products we sell, such as: cosmetics, personal and fashion accessories, cosmetic cases, handbags, purses, travel goods, electronic goods, and other items containing imitation leather, vinyl, foam, synthetic and non-woven material, and other plastic components, may contain, lead and /or phthalate chemicals including but not limited to, DEHP, as well as other chemicals known by the State of California to cause cancer or reproductive harm. In accordance with California’s Proposition 65, we issue the following warning to our California customer’s regarding these products:
WARNING: The above products may contain lead, phthalates and other chemicals known by the State of California to cause cancer and birth defects or other reproductive harm.
Terms of Use
These Terms of Use were last updated on January 30, 2024
IMPORTANT! PLEASE READ CAREFULLY. THIS IS A CONTRACT. BY USING THIS WEB SITE, YOU ACCEPT ALL TERMS OF USE AND CONDITIONS AND AGREEMENTS CONTAINED HEREIN. THESE TERMS OF USE INCLUDE A CLASS ACTION WAIVER AND BINDING ARBITRATION REQUIREMENT FOR RESOLUTION OF DISPUTES. SEE DETAILS BELOW.
Please read these terms of use (sometimes “Terms of Use”) carefully. Please also read our Privacy Policy. California residents: click here to read Your California Privacy Rights. Together, as applicable, the foregoing are referred to in these Terms of Use as our “Privacy Policies”.
Sally Beauty Supply LLC d/b/a Happy Beauty Co. (“HBCO”) has established these Terms of Use for the www.happybeautyco.com website (“Site”). By using this Site, you agree to be bound by the Terms of Use, including our Privacy Policies. Any unauthorized use of this Site or its content is prohibited.
If you do not agree with any of these Terms of Use, do not use this Site.
You are responsible for regularly reviewing the Terms of Use. HBCO may revise any terms on this Site at any time without notice. Updated versions of the Terms of Use will appear on this Site and are effective immediately. By using this Site, you are agreeing to be bound by the then current version of these Terms of Use.
Users of this Site (sometimes “you”) shall not access or use this Site from territories where its contents or use are illegal, restricted or prohibited by law. HBCO is not responsible for your access or use from such a territory. By accessing this Site, you not only agree to be bound by these Terms of Use, you also agree to be bound by all applicable laws and regulations (including export and re-export control laws), and you agree that you and you alone are responsible for compliance with any applicable local laws.
All sales of products by HBCO are limited to personal or professional salon use and may not, without the express prior written approval of HBCO, be made in conjunction with any resale or other commercial use. We reserve the right to limit quantities to normal retail purchases. HBCO reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any user for any reason, including limitations on quantities to purchase, inaccuracies or errors in product or pricing information, or problems identified as potential fraud. HBCO reserves the right to limit the quantity of items purchased per person, per household, or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing address or shipping address. HBCO also reserves the right, in our sole discretion, to either prohibit sales or limit quantities of sales to dealers or resellers. For purposes of this Agreement, reselling means the purchase or intent to purchase any item for the purpose of engaging in a sale of that same item with a third party.
Except as expressly provided in these Terms of Use, nothing contained in these Terms of Use shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights.
You have permission to temporarily download one copy of the materials on this Site for transitory viewing only. Except as provided in the proceeding sentence, you are not allowed to use this Site for any commercial purpose. This is the grant of a limited, revocable license, not a transfer of title, and under this license you may not: (1) modify or copy the materials, use the materials for any commercial purpose, except as provided above, or for any public display (commercial or noncommercial); (2) attempt to decompile or reverse engineer any software contained on this Site; (3) remove any copyright or other proprietary notations from the materials; (4) transfer the materials to another person; or (5) “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions, and may be terminated by HBCO at any time, in its sole discretion. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
You may not use any network monitoring or discovery software to determine the site architecture, or extract information about usage or users. You may not use any “robot,” “spider,” other automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior expressed written permission. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of this Site, except to the extent permitted in these Terms of Use. You may not use or otherwise export or re-export the Site or any portion thereof, the content or any software available on or through this Site in violation of the export control laws and regulations of the United States of America. Because of the possibility of human and mechanical error as well as other factors, HBCO is not responsible for any errors in or omissions from the information contained in or accessed through this Site. HBCO shall not be liable for any damages or injury resulting from users’ access to or inability to access this Site or from reliance on any information at this Site.
HBCO does not represent or warrant that this Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. HBCO does not warrant or represent that the information available on or through this Site will be correct, accurate, timely, or otherwise reliable. HBCO may make improvements and/or changes to its features, functionality or content at any time. ALL INFORMATION ON OR FROM THIS SITE IS PROVIDED “AS IS”, WITHOUT ANY WARRANTY OF ANY KIND.
HBCO AND ITS PARENTS, SUBSIDIARIES AND AFFILIATES EXPRESSLY DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY OR OTHER WARRANTIES OF ANY KIND TO YOU OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND ALL CONTENT THEREON. HBCO AND ITS PARENTS, SUBSIDIARIES AND AFFILIATES DISCLAIM ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF OR ANY WAY RELATED TO (A) ANY ERRORS IN OR OMISSIONS FROM THIS SITE AND ITS CONTENT, INCLUDING BUT NOT LIMITED TO TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS, (B) ANY THIRD PARTY SITES OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN THIS SITE, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN OR OMISSIONS THEREFROM, (C) THE UNAVAILABILITY OF THIS SITE OR ANY PORTION THEREOF, (D) YOUR USE OF THIS SITE, OR (E) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THIS SITE.
LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HBCO AND ITS AFFILIATES OR ANY PARTY INVOLVED IN OPERATING, CREATING, PRODUCING, OR DELIVERING THIS SITE (“HBCO PARTIES”) SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY, LOST PROFITS, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE OR ITS CONTENT, OR ANY WEBSITES LINKED FROM THIS SITE, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF HBCO PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES WILL THE TOTAL AGGREGATE AMOUNT THAT THE HBCO PARTIES ARE LIABLE TO YOU EXCEED $100. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO RESIDENTS OF THE STATE OF NEW JERSEY. THE LAWS OF SOME OTHER STATES DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE LIMITATIONS SET FORTH IN THIS SUBSECTION MAY NOT APPLY TO YOU AND YOU MIGHT HAVE OTHER RIGHTS.
This Site may provide links or references to other Web sites. HBCO may or may not have a business or other relationship with the owners or operators of these sites, or these sites themselves. HBCO provides these links or references as a convenience only. HBCO is not responsible for the privacy practices or the content of linked or referenced sites. Furthermore, your linking to another site is entirely at your own risk. The views and opinions expressed in any referenced hypertext link do not necessarily state or reflect those of HBCO or its parents, subsidiaries and affiliates.
Unless otherwise provided for in these documents, any information, data, material or other information which you provide, transmit or post to this Site or to HBCO (“Submitted Information”) will be considered to be non-confidential and non-proprietary unless expressly agreed in a separate writing signed by an officer of HBCO. If HBCO receives information via this Site, the Internet, fax or mail, HBCO will treat it as if it were an authorized transmission subject to the foregoing, and except as otherwise stated in our Privacy Policy, HBCO reserves the right to use and reproduce such information for any purpose whatsoever.
Except as expressly stated in our Privacy Policies, HBCO will have no obligations with respect to the Submitted Information.
Certain sections of this Site may require you to register. If registration is requested, you agree to provide HBCO with accurate, complete registration information. It is your responsibility to inform HBCO of any changes to that information by accessing the registration portion of this Site. Unless otherwise indicated, each registration is for a single user only. HBCO does not encourage any other person using the registered sections under your name, you alone are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, you must notify HBCO immediately. Notwithstanding this provision, HBCO makes no representations or promises or warranties that it can or will be able to prevent any unauthorized use of your registration. In addition to all other rights available to HBCO, HBCO reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.
Except as expressly stated in our Privacy Policies, by uploading content to, or submitting any materials for use on this Site, including Submitted Information, you grant (or warrant that the owner of such rights has expressly granted) HBCO a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, sublicense, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe, for the full term of any copyright that may exist in such content and all copyright extensions. You also permit others to access, view, store, or reproduce the content for their personal use. Subject to this grant, the owner of content placed on this Site retains any and all rights that may exist in such content.
Except as expressly stated in our Privacy Policies, you are solely liable for any Submitted Information. You agree to indemnify, defend and hold harmless HBCO from any claim, action, demand, loss, or damages (including attorneys’ fees and costs) arising out of or relating to your violation of these Terms of Use, your use of this Site, the Submitted Information, or your violation of any rights of a third party.
HBCO may invite you to participate in online surveys, or give us personal information. Unless otherwise stated, participation is voluntary. See our Privacy Policies for additional information regarding our information collection and disclosure practices. From time to time, HBCO may provide coupons, or run sweepstakes, drawings, or other promotions on this Site. These promotions are subject to additional terms and conditions that will be made available at the time of such provision or competitions. Web coupons are limited to one coupon per person, per visit except for occasional ‘no purchase required’ coupons, which are limited to one free item per household, per offer. Any attempt to redeem more than one coupon per offer constitutes fraud. Web coupons are void where prohibited by law.
Unless otherwise agreed in a separate writing signed by a HBCO designated representative, linking to the Site is allowed only under the conditions listed below and in these Terms of Use. You may provide a hypertext link to this Site on another Web site, provided that (1) the link must be a text-only link clearly marked “HBCO Home Page”, and pointing to this Site’s home page; any links pointing to subsections of this Site are strictly prohibited; (2) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with HBCO’s name and trademarks, or this Site, (3) the appearance, position and other aspects of the link may not create the false appearance that an entity is associated with or sponsored by HBCO, (4) the link, when activated by a user, must display this Site full-screen and not within a “frame” or similar technology on the linked site, and you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on this Site, and (5) HBCO reserves the right to revoke its consent to the link at any time in its sole discretion.
If you link to this Site, you must give HBCO prior notice of such link by providing notice at the mailing address indicated below, and you must agree to discontinue providing links to this Site if requested by HBCO. If you wish to provide links to a section within the Site, you should forward your request to HBCO at the email address set forth above. Notwithstanding this, you may not provide links to a section within this Site without the prior express written permission signed by an officer of HBCO.
HBCO produces this Site. The content of this Site is protected under applicable copyright and trademark laws including without limitation United States federal laws.
The trademarks, service marks, logos and graphics (the “Trademarks”) appearing on this Site are, unless otherwise identified, sometimes registered and sometimes unregistered trademarks of HBCO, or one of HBCO’s related entities, or a third party with whom HBCO may or may not have a business or other relationship. Product names used on this Site are for identification purposes only and may likewise be the trademarks of their respective companies. No license or right is granted by implication, estoppel or any other means to use any Trademark appearing on this Site. Any use of the Trademarks or linking to this Site must follow the terms set out in these Terms of Use. HBCO and its related entities vigilantly enforce their intellectual property rights, and will actively seek the recovery of any costs and damages incurred in preventing the misuse or misappropriation of their property.
Notwithstanding anything in these Terms of Use, the Trademarks may not be modified. Any rights not expressly granted herein are reserved. Any use of the Trademarks is strictly prohibited without prior written consent from HBCO and/or the owner or licensee of the Trademarks.
HBCO claims copyright in this Site to the fullest extent allowed by applicable law. The works of authorship contained in this Site and the domain www.sallybeauty.com, including but not limited to all design, text and images are owned, except as otherwise expressly stated, by HBCO and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without HBCO’s prior written consent, except to the extent that such use constitutes “fair use” under the Copyright Act of 1976 (17 U.S.C. Statute 107), as amended, and except for one temporary copy in a single computer’s memory and one unaltered permanent copy to be used by the viewer for personal and non-commercial use only, with an attached copy of this page containing this copyright notice. Any unauthorized use of the materials appearing on this Site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.
DMCA POLICY
In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), HBCO will promptly respond to claims of copyright infringement committed using this Site, if such claims are reported to our Designated Copyright Agent identified below. If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Site by completing a DMCA Notice of Alleged Infringement (“Notice”) and delivering it to our Designated Copyright Agent. Upon receipt of the Notice as described below, we will take whatever action, in our sole discretion, we deem appropriate, including removal of the challenged content from the Site.
A DMCA request can be sent to us via the contact information below:
Happy Beauty Co.
Attn: General Counsel
3001 Colorado Blvd.
Denton, TX 76210
Your Notice must be in the form of a written communication that includes the following information:
RESOLUTION OF DISPUTES
In the event you have a dispute arising out of, or relating to, your use of our Site, any products or services purchased or programs offered on our Site or any provision of these Terms of Use, you agree to attempt to informally resolve such disputes and that any and all disputes or claims of any kind that cannot be informally resolved will be resolved exclusively and entirely through final and binding arbitration or in small claims court, if your claims qualify (”Agreement to Arbitrate”).
If you elect to seek arbitration or file a small claim court action, you must first notify HBCO by sending a written notice, by certified mail to: General Counsel, Happy Beauty Co., 3001 Colorado Boulevard, Denton, Texas 76210. Notice must include a description of the nature and basis of the dispute and specifically state the relief sought. If you and HBCO do not reach an agreement to resolve the dispute within 30 days after the notice is received, you may commence an arbitration proceeding or file a claim in small claims court.
Any arbitration will be governed by the Federal Arbitration Act, conducted before a sole arbitrator under the Rules and Procedures established by the American Arbitration Association (“AAA”), which are available at www.adr.org. The sole arbitrator will be bound by the terms of this Agreement to Arbitrate and these Terms of Use. Except as otherwise expressly agreed by you and HBCO, the payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. The arbitrator’s decision will be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator awards injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction.
If the value of relief sought is $10,000 or less, you or HBCO may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on both parties subject to the sole arbitrator’s discretion to conduct an in-person hearing, if the circumstances warrant.
THIS AGREEMENT TO ARBITRATE LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION AND THE RIGHT TO A JURY TRIAL. NO PARTY IS ENTITLED TO BRING CLAIMS, NOR SHALL ANY CLAIMS BE HEARD, ON A CLASS, REPRESENTATIVE, OR OTHER JOINT BASIS, AND THE SOLE ARBITRATOR CAN DECIDE ONLY INDIVIDUAL CLAIMS MADE BY YOU OR HBCO. IN NO EVENT MAY THE ARBITRATOR CONSOLIDATE OR JOIN THE CLAIMS OF ANY PERSON OR PARTY, WHETHER OR NOT ON THE BASIS THAT THEY ARE SIMILARLY SITUATED. The sole arbitrator may award relief (including monetary relief in the amount of actual monetary loss, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by the party’s individual claims. Any arbitration hearing will be conducted in Dallas, Texas or another location agreed to by the parties and reasonably convenient for the parties.
The terms of this Site and any claims relating to this Site shall, except as required under applicable United States federal law, be governed by the laws of the State of Texas, without regard to its conflict of law provisions. Subject to the Dispute Resolution provision herein, any action arising out of or relating to these Terms of Use shall be filed only in state or federal courts located in or sitting over Denton, Denton County, Texas, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.
HBCO reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including but not limited to the right to block access from a particular Internet address to this Site and its features. HBCO reserves the right to investigate complaints or reported violations of our Terms of Use and to take any action HBCO deems appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties, and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
These Terms of Use incorporate by reference any notices contained on this Site itself, including the Privacy Policies, (but not on sites to which this Site may link), and constitute the entire agreement with respect to access to and use of this Site. If any provision of these Terms of Use is unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining provisions, and shall not affect the validity and enforceability of the remaining provisions.
HBCO will determine your compliance with these Terms of Use in its sole discretion. Any violation of these Terms of Use may result in restrictions on your access to all or part of this Site and may be referred to appropriate enforcement authorities. You are advised that HBCO will aggressively enforce its rights to the fullest extent of the law, including, without limitation, the seeking of criminal prosecution.
Forward Looking Statements
This Site may now, or hereafter from time to time, contain certain statements or information with respect to: (i) the projection of HBCO’s parent, Sally Beauty Holdings, Inc.’s (“SBH”) revenues, operating margin, income, tax rate, earnings per share, capital expenditures, dividends, share count, capital structure, or other financial items; (ii) the plans, objectives, or projections of SBH for future operations, including those relating to the products or services of SBH; (iii) SBH’s future economic performance; (iv) assumptions underlying or relating to any of the foregoing statements or information; and (v) any other projections, estimates, or statements which are not purely historical facts or which depend upon future events. All such statements and information are forward-looking statements within the meanings of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Readers are cautioned not to place undue reliance on forward-looking statements as such statements speak only as of the date they were made. Any forward-looking statements involve risks and uncertainties that could cause actual events or results to differ materially from the events or results described in our filings with the Securities and Exchange Commission.. All forward-looking statements on this Site are qualified by the factors, risks and uncertainties contained in such SEC filings. SBH undertakes no obligation to publicly update or revise any forward-looking statements.
Accessibility Statement
Happy Beauty Co. is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 800-229-7071 or email our team at customerservice@happybeautyco.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
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